Returning an item from Pretty Little Thing online store is easy. Consider at least contacting PLT about an item that you want to return outside of their time period and quality requirements. If this is the case then we can reasonably decline your refund. 5 - 7 working days. When it comes to returns pretty little thing, you have 28 days to return your item. Your refund should be processedwithin 3-5 working days of you dropping your parcel off at your local post office / collection point. The errands are never ending and I'm pretty sure my credit card is just taking advantage at this point because they know I'll never call and ask what a 3 . If you are unable to access the status of your order, pleasecontact usand we'll get back to you ASAP. California Transparency in Supply Chains Act. Horrible quality of fabric. These Grey Mom Jean are just the perfect fit. If this is a business address, always make sure you include the name of the company or organisation in the address field as well as the contact name to ensure your parcel is successfully shipped. CAN I RETURN MORE THAN ONE ORDER IN ONE PARCEL? With over 600 toyou delivery and drop off locations in our Asda stores, posting parcels has never been easier. Please don't hesitate to contact us here if you continue to experience problems. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. Does Pretty Little Thing pay return shipping? JavaScript seems to be disabled in your browser. case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'moldova': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'russia': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'ukraine': case 'xk': jQuery('.s-eu').show(); break; Kingwood, TX 77345. Their site is not clear about what the next steps for a defective product are. Check out our size guide, A privacy reminder from PrettyLittleThing. For our Canadian friends, please return unsuitable items within 28 days of receiving your order. Your PLT parcel packaging, if your order is arriving in multiple parcels then there will be a sticker on the bag to let you know the order has been split. Does Pretty Little Thing take returns without a receipt? You can return your PrettyLittleThing order FREE via any newsagent or corner shop that offers the Hermes service. Still need our help? Place your parcel in the dropbox or give it to an ASDA colleague. Much like paying for return shipping initially, no, Pretty Little Thing will not refund you when you return an item. However, unsuitable items must be returned in 14 days. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. We now offer a FREE Collect+ returns service for customers in the UK mainland and Northern Ireland. 6. For delivery codes, enter the code and select the applicable delivery method before Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated shipping costs. Please return items in their original packaging. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! To keep an eye on your return, track . Does Pretty Little Thing accept returns after 30 days? Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. add. Please use an alternative shipping address or select the Standard or Saver shipping service. Saturday and 22:00 Sunday to guarantee Next Day delivery. Pretty Little Thing Womens Mini Dress 10 Black Blend - Other. Received your PrettyLittleThing garms but arent 100% in love? The parcel is with the courier for shipping, our couriers work between 8am-9pm. The parcel is at either the collection or shipping depot, please check the tracking information. Check your order history and select the order you want to return. Once purchased Unlimited Next Day delivery is non-refundable. $15. //initially hide all Why am I experiencing problems when entering my payment details? Track my parcel; Return my parcel; Groceries Delivered, Parcels Picked Up > Recycle for 10% off . The policy is pretty simple. The courier has been unable to deliver the parcel but will re- attempt the next working day. Print off, attach to your parcel and take to the post office. Pretty Little Thing does offer international delivery which takes up to 12 working days and costs 7.99. Visit www.doddle.com/prettylittlething. I know that the clothes can be a hit and miss so I now order more from their boots, belts, accessories and beauty products. Delivery Costs. Returns must be made at your own cost. Whether you're here to transform your pantry or label your entire house, Pretty Little Designs has a solution for every room, shelf, and lifestyle. Unfortunately, we are currently unable to process exchanges. You will be informed of any significant changes to these terms Items must be returned within 28 days of receiving your order. published 1 week ago. How strict is the PrettyLittleThing return policy? $5. This means that once your order has been placed, you will be unable to cancel it. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Pretty Little Thing is a well-known clothing brand targeting a female audience and part of the Boohoo family. All about that new? Pretty Little Thing does not pay return shipping. Sorry! UK Nominated Day Delivery*. More information Courier collection. Customers need a registered PrettyLittleThing account to subscribe. So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy: All items need to be returned within 28 days of receiving the item. Heres Please send a clear image of the fault with your item to customer services. Well cover duty costs on all order however additional taxes may apply according to local legislation. Please allow 48 hours for the parcel to reach your local courier. Please note that our 12 month Unlimited UK Next Day Delivery service excludes UK Next Day Evening Delivery. Print a returns labels on our Returns Portal and drop it off at your local post office. Please do not post the package without obtaining a receipt of posting. Will PrettyLittleThing refund return shipping? Expired. The parcel has been assigned to the courier for shipping. 9.20. case 'libya': case 'somalia': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; Follow the simple instructions on-site youll only need your order number and email address. If you wish to return your items to PrettyLittleThing, we offer FREE returns for UK Customers. Like other clothing stores, they seem to prefer you not try them on especially swimwear, if you plan to return them. Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off - its that easy! We don't currently ship to that country. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. The item appears identical to excess adhesive, being a black bottle with a handwritten tape label reading "adhesive. 4. While the number of sizes that they offer is great (I have very rarely seen a famous mainstream brand offer a size 26) , the brand needs to work a bit more into figuring out their sizing. com you've visit to the right place. Confirm the details and print the return label. Go to the Pretty Little Thing Return Portal powered by ReBound. Your returns label will be included in your parcel but if you need another one don't panic. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. A privacy reminder from PrettyLittleThing, within 3-5 working days of you dropping your parcel off at your local post office / collection point, https://usprettylittlething.intelligentreturns.net/main/landing, California Transparency in Supply Chains Act. Sorry you have received a faulty item! **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped. We've been unable to ship the item and there's no return address so we've sent it to our National Return Centre. If you do not receive your refund within 2 weeks, you should certainly contact them to see whats happening. One should carefully purchase these products from Pretty Little Thing to avoid having to deal with not having them be returnable. Keep your receipt of postage safe as you will need this as your proof of return. 5 - 7 working days. Once purchased Unlimited Next Day delivery is non-refundable. 10% Off. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. ACCESS RETURNS PORTAL. Sales and deals . 1660 W Lake Houston Pkwy, Ste 504. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. No worries, we offer free returns. Note that their site does not mention whether or not their returns portal produces a barcode that can be presented at a shipping location where they can print the label for you. Simply click the 'Forgot your password?' All international customers can download their returns label here Returning from US, AUS/NZ/Germany: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! This can be found in Order History in 'My Account'. PrettyLittleThing *Unlimited Next Unfortunately, we are currently unable to process exchanges. The eParcel Return service costs $6.95. When filling out Billing address simply untick the box that says Shipping to same address you will then be given the option to enter a different shipping address. Offer must be purchased by selecting option at checkout. Pretty Little Thing has a consumer rating of 1.76 stars from 571 reviews indicating that most customers are generally dissatisfied with their purchases. Re-pack the items in the original packaging or any secure, waterproof package. Can you return an online purchase to the store? You must have JavaScript enabled in your browser to utilize the functionality of this website. PrettyLittleThing *Unlimited Next Day delivery is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes. Now you are. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Your friendly local courier will collect your return from an address of your choice. Returning from the US: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Download your free returns label here, and post back to us from your local post office. Why am I experiencing problems when entering my payment details? HOW DO I RETURN FROM EUROPE & HOW LONG DOES A RETURN TAKE? 10.30. If the code is valid your discount will be applied! Don't worry if you've forgotten your password! Click here for additional information: www.boohoocapricingsettlement.com. toyou, the new parcel Click & Collect and Return service from Asda. case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'xk': jQuery('.s-eu').show(); break; For our American friends, please return unsuitable items within 28 days of receiving your order. We explore it in detail in this article. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. You must have JavaScript enabled in your browser to utilize the functionality of this website. . Still need our help? Youll want to sign into their website and go to their returns portal. Unfortunately we do not refund postage/shipping charges on US orders. This takes up to 3 working days and costs 3.99. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? 60% Off. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. , 24/7 or give it to our National return Centre Next Day delivery. Your fingertips, delivered straight to your parcel in the dropbox or it... Send a clear image of the fault with your item to customer services perfect... Getting in touch regarding an order, dont forget to include your order has unable. Handwritten tape label reading & quot ; adhesive and 22:00 Sunday to guarantee Next Day delivery from your post... Depot, please Check the tracking information with not having them be.... 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Hours for the payment to show in your browser to utilize the functionality this. Powered by ReBound be found in order history and select the Standard Saver. Are unable to process exchanges they seem to prefer you not try on...
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