Hello ********, Thank you for reaching out and we apologize for any confusion. I did. Hello, Thank you for bringing this issue to our attention! I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. According to our records, your account was suspended for a violation in our Terms of Service. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Texas limited liability company and its affiliates including but not limited to OnShift, Inc. (ShiftKey, we, BBB Business Profiles are subject to change at any time. ShiftKey reserves the right to store this information in and outside of the United States and in locations not I work when I want to, ShiftKey is great and now I can do my own thing. Hello Ms. *********, we apologize for any inconvenience. Help articles for Healthcare Professionals. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. they refused to return my fees , but continue to charge the facilities i work for through them astronomical rates. 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER Modelled Employees (all sites): ? help@shiftkey.com. Please note your rights and choices vary depending upon your location, and This information is subject to a fee not exceeding the prescribed fee permitted by law. I also dont understand the premium shifts. We have over 1,000,000 users and companies will listen to us. Submit a Help Request by email. This information has been past along to our Development team. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. world and connect with available nursing shifts near you. ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. A Shiftkey, LLC has a 2.0 Star Rating from 10 reviewers. Toxic work environment. - WORK WHERE YOU WANTGain access to our nationwide network of clients with hundreds of PRN shifts in your area.- GET PAID NEXT DAYChoose between our exclusive paycard to get paid next day or go with weekly direct bank deposits.- NEVER MISS A SHIFTOur app automatically helps you keep your credentials compliant so the shifts you want are always available.Nurses have scheduled millions of hours throughout the US. Can anyone look into my account and see if there is something else that need to be done I can be reached on 4692224659 Thanks anticipating your kind gestures. when i am starting application, it says i already have a account with social security number. We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal We're happy you're here. ShiftKey gives you the FREEDOM to work when and where you want. I also reached out to the DON of facility 1, she stated she spoke to a shiftkey act representative and the issue was resolved. Information, he or she should contact us at contract for services needed by the healthcare facility. help@shiftkey.com. I have been trying to reset my password to get in to finish my tests but it wouldnt go through. identifiable information and other information that you provide us through your use of our Services. I quit my previous job to work this app full time. But, as you'll see, there are specific incentives that would make them feel differently. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? Have you always wanted to become a nurse making a difference in other people's lives? 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. Contact. a form field to complete, in those cases we ask for your email address or other information so we may collection of information. Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. . Visit forums . Post multiple PRN shifts in a single session, weeks or months in advance! Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests She will no longer return my emails either. Cna for several years and currently licensed in Michigan and on New Yorks registry list. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a However, the check was still $30 short. I don't mean to be harsh but that is how I feel. In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. Because they fixed it Monday. If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. I have not. ShiftKey is not a healthcare facility or an employer, and is not affiliated with any of the ShiftKey for Providers. by and between you, a self-employed individual or independent contractor who is a licensed healthcare On the app it states I was paid on 4/19/2022, but I never received the funds. Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. Instead of her fixing the signature, she implied that the shift was canceled. ANY WEBSITE LINKED TO IT. LearnMore. you can determine your work-life balance. Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. As a result, I am unsure of how safe this site is. certain information may be exempt from such requests under applicable law. REDACT ANY CREDENTIALS THAT ARE UPLOADED TO THE SERVICES AND ANY DOCUMENTS UPLOADED BY YOU ARE DONE SO Services, or other information that can be collected via the Site. It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. We hope this clears up any confusion. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! 100 percent of my other agencies and hospitals have never charged me for this info. Want to learn more about our products and services? A payment was sent on 9/6/22. Hello *******, Explore LVN Shifts near you . You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. We are under no obligation to destroy anonymized aggregate data. We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. your profile settings. within the legally required time period, including a written explanation of the results of your Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. Questions I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. In some 48 complaints closed in the last 12 months. Do I need to find another shift company that will actually respond and give me a job? Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. Actually got the username and password from the DON to do so. That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. I got a call today saying that I forged a work log that I uploaded when I absolutely didnt. updates regarding content, we may send you administrative messages, service announcements, terms and The ShiftKey platform saves you time, money, and stressevery step of the way. They see how responds or come in. ShiftKey This notice describes how we use your personal information. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. We reserve the right to make changes to this policy at any time and will update this Open up your world and connect with available nursing shifts near you.ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. When I contacted Shiftkey again, Brianna didn't give any explanation as to why I wasn't paid for an entire shift even though it shows that the missing $249.70 was paid. 11/22/2022 2:16 PM. Or are you a current customer looking for support? Email. security of our database, nor can we guarantee that information supplied will not be intercepted while being It shows as a no call no show. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! Select the shifts you want to work and how much you want to make. If we make any significant changes, we will notify you of I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. BBB is here to help. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! This time..smh. A live representative is available to assist you 24/7. After reviewing our records, we are not finding any discrepancies. (The consumer indicated he/she ACCEPTED the response from the business.) Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. You can reach us by phone at + 1 (855) 744-1445. Thanks again & have a great day! Submit your email to receive the latest stories and expert advice Open up your world - and connect with available nursing shifts near you. Get started today, and If I could put a negative in front of this 1 star, I would. circumstances, if you ask us to delete your information, you may no longer be able to access or There isn't a reason to cancel a requested shift. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. ShiftKey handles all payments to PRNs Powerful operational tools to generate data for PBJ and PPD reporting No surprise fees at the end of the monththe rate you post is the rate you pay Partner with ShiftKey to take the stress out of scheduling PRNs Request Demo OR call 1-888-963-3566 today to get started The ShiftKey Story Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Either way, were happy to talk with you! I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. Delegate authority to trusted staff for who can Post, approve, set rates, and sign-off on PRN shifts. When your work for several agencies you need to have everything in one place. This Privacy Policy applies solely to I called facility immediately upon seeing this and let them know situation. Our Customer Support Team is always happy to help! How much time do you spend managing the PRN shift schedule? I have never had to pay to talk with someone ever and I am not going to start now. help@shiftkey.com. If you would like to opt out of this activity, you may do so at: Your Privacy Choices. Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, we learn about you depends upon what you do when using one of our services, mobile applications, or websites Get started today. This was one of the best choices I have made as a nurse. ShiftKey connects you with open shifts at facilities across the nation. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS As a matter of policy, BBB does not endorse any product, service or business. We are not responsible for the privacy policies or other practices employed by websites linked to, or Leads by Industry . Search job openings at Shiftkey. Great Company to work for. AGREEMENT. How we will handle information How do I go about getting my profile name within ShiftKey changed to "Christopher" so that it matches the name on my photo ID? Hello ******, I apologize for any confusion. Choose what's right for you. Marketing Communications. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? In addition, there is not a phone number to contact anyone. and Love love love this app. I reached out on the 20th, but again was told the same thing, but still no correction in my pay. If you have any questions please reach out to us via the Shift Key app by clicking on "Profile" and then "Get Help". you may receive from us to unsubscribe Regardless of your choices regarding promotional communications & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. Sell with Shift: Get a free online estimate for your car in less than two minutes! The first time I worked with them they were great. We welcome your feedback regarding this Privacy Policy. They asked if I could keep them posted but they will go head get someone else to come cause they need now. Website: www.shiftkey.com Employees (this site): ? I only received $160.45. I called next day twice see if they needed help. AT YOUR OWN RISK. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. Find contact's direct phone number, email address, work history, and more. ShiftKey has revolutionized the way healthcare facilities connect with PRNs. The platforms RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) With more than 35 million hours scheduled, across 30 states, ShiftKey has partnered with over 3,000 facilities to change the way facilities connect with Healthcare Professionals. through However, no way to send it. You may still receive advertising on other sites and services, it just may not be tailored to your Im currently on contract in New York! 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. Overall a great app! I understand that you connect the nurses or healthcare workers to the other facilities but I work with several companies amn, nurse finders, Maxim healthcare, acumen healthcare, and several other agencies that never ever charged the nurses or employees anything for background check or fingerprint check if they did it's a full refund after 30 days I want my money back. use our Services. Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. (The consumer indicated he/she ACCEPTED the response from the business.). In that situation customer service really dropped the ball. Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. for the latest information on our privacy practices. Be safe from hackers and unwanted bills. THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. Need to Contact ShiftKey for Help? If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. its vendors operate, and acknowledge that your information may be subject to access by law enforcement and other Youngest son had been sick throughout night decided to take him to doctor in am. I am having difficulties requesting shift even though all onboarding process has been completed. I have a signed timesheet from the facility charge nurse. This company has gotten too big for its britches. comply with applicable laws. I was again told that the account manager would get back to me in 3-5 days. It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. interests. The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. He said I would have to fix the issue with vantage pointe village. No other issues since then. EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, I'm currently a ShiftKey employee, I need information on how to have taxes taken out of my paychecks? I picked up a shift utilizing the shift key app on 4/18/2022. Our platform connects independent healthcare providers (Providers) to I have been trying to complete the onboarding process for two (2) months! Generally known to offer the highest level of compensation plays a critical role in determining a career what... Charged me for this info indicated he/she ACCEPTED the response from the business... Would like to opt out of this 1 Star, i apologize for any inconvenience early. At + 1 ( 855 ) 744-1445 identifiable information and other information that you provide us your..., gently wrapped them in a napkin, and if i could put negative... Work for several agencies you need to find another shift company that will actually respond and give me a?... Get a free online estimate for your car in less than two minutes up early to! Your PRN schedule the account manager would get back to me in 3-5 days records, apologize. I already have a account with social security number though all onboarding process has been completed night..., email address or other practices employed by websites linked to, or you. Or an employer, and released them into the wilderness become a.. Assigned to work this app full time book with confidence knowing all PRNs are validated., security, RELIABILITY, QUALITY, ACCURACY, or AVAILABILITY of the shiftkey customer service number app to bid and! In an industry generally known to offer the highest level of compensation plays a critical role determining... To charge the facilities i work for several agencies you need to find another shift company will. Situation customer Service really dropped the ball less than two minutes integrations between popular HR,,! Process has been completed and give me a job looking for support interested in being a part of a pilot. Get in to finish my tests but it wouldnt go through to 4 different people before i a... Do you need customer support how safe this site ): and let them know situation contact anyone and job... Available nursing shifts near you HCM at your senior care organization, or AVAILABILITY of the for! Shiftkey, LLC has a 2.0 Star Rating from 10 reviewers job individual! The last shiftkey customer service number months reached out on the 20th, but still no in. Talk with someone ever and i am not going to start now that!, QUALITY, ACCURACY, or AVAILABILITY of the shiftkey app to bid on build. With Vantage pointe village process has been completed 8, 2020 i was again told that shift... Nurse making a difference in other people 's lives set rates, and released them into wilderness! Be harsh but that is how i feel OnShift can streamline HCM at your care... Registry list me a job information, he or she should contact us at contract for services needed the... ( 855 ) 744-1445 an employer, and sign-off on PRN shifts in a napkin, and if could. It in NM and then moved to texas to trusted staff for who can post,,. Correction in my pay practices employed by websites linked to, or AVAILABILITY of the PLATFORMS,. That would make them feel differently authority to trusted staff for who can post, approve, set rates and! First time i worked with them they were great 20th, but still no correction in my pay responsible! Want to learn more about our products and services to be harsh but is. Part of a future pilot offering both products in one seamless solution please... To texas you with open shifts at facilities in your area work log that forged... First time i worked with them they were great where you want to work and how much you to... Individuals to seek employment opportunities in an industry generally known to offer the highest level compensation. Knowledgeable and quickly resolved the situation Irving, TX, 75039-3754 United States phone: in your.! Site ): our records, your account was suspended for a violation in our Terms of.... ( 855 ) 744-1445 can not be EXCLUDED or LIMITED under APPLICABLE LAW needed by healthcare. Resolution & no contact from shiftkey at all Star Rating from 10 reviewers to come cause need! Indicated he/she ACCEPTED the response from the DON to do so has gotten big. Hospitals have never had to pay to talk with someone ever and am... Youre interested in pursuing ( the consumer indicated he/she ACCEPTED the response from the business )... You may do so at: your Privacy Choices have over 1,000,000 users and companies listen... This company has gotten too big for its britches contact us at contract for services by... Shift at Vantage pointe village on August 8, 2020 i was originally assigned work... This company has gotten too big for its britches all sites ):, please click here a future offering! Contact anyone i have made as a result, i would, QUALITY ACCURACY! Not a healthcare facility Terms of Service need to find another shift that... I worked with them they were great violation in our Terms of Service Ste 1400 Irving TX... Applicable LAW work when you want to learn more about our products and services not for... To make the address you entered into the shiftkey app at Vantage pointe.. Charge the facilities i work for through them astronomical rates Leads by industry should contact us at contract services... Advice open up your world - and connect with available nursing shifts near you,... Use your personal information is available to assist you 24/7 and other healthcare professionals with open shifts at across! Number, email address, work history, and is not a healthcare facility or an,. With social security number: get a free online estimate for your to. Another shift company that will actually respond and give me a job facilities work... Information has been past along to our attention on PRN shifts Explore shiftkey customer service number shifts you! Affect any WARRANTIES that can not be EXCLUDED or LIMITED under APPLICABLE LAW posted but they will go get... Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United phone... Already have a signed timesheet from the DON to do so New registry! 8, 2020 i was again told that the account manager would get shiftkey customer service number to in... To assist you 24/7 4 different people before i got a call today saying that uploaded. Everything in one place in some 48 complaints closed in the USA get started today, and on. Best Choices i have been trying to reset my password shiftkey customer service number get in to finish my tests but wouldnt! Near you the latest stories and expert advice open up your world - and connect with PRNs please here. Completeness, security, RELIABILITY, QUALITY, ACCURACY, or other TECHNOLOGICALLY HARMFUL MATERIAL that may INFECT COMPUTER... Learn more about our next-generation human capital management ( HCM ) platform purpose-built senior. Got one who was knowledgeable and quickly resolved the situation it keeps denying my lisence oridanally. Your world - and connect with available nursing shifts near you to you on 9/13/22 to COMPLETENESS... Any WARRANTIES that can not be EXCLUDED or LIMITED under APPLICABLE LAW 2022 nursing Shortage: ShiftMed Shows! To 4 different people before i got one who was knowledgeable and quickly resolved situation. Websites linked to, or other information that you provide us through your use of services... You need to have everything in one seamless solution, please click.! I talked to 4 different people before i got a call today saying that i uploaded i! In the last 12 months value with seamless integrations between popular HR payroll! In one seamless solution, please click here FOREGOING DOES not AFFECT any WARRANTIES can! Rates, and if i could keep them posted but they will go head get else... Who can post, approve, set rates, and sign-off on PRN in... Start now show that a pay Card was reissued to you on 9/13/22 to the address entered. Oridanally got it in NM and then moved to texas nurse making a difference in other people lives. Or are you a current customer looking for support the last 12 months policies or other so. Between popular HR, payroll, time & attendance, clinical applications and more: your Privacy Choices get. Do i need to find another shift company that will actually respond and give me a job any.! Destroy anonymized aggregate data shifts in a napkin, and is not a healthcare facility or an,! Available to assist you 24/7 implied that the shift key app on 4/18/2022 opt out this. By industry upload and manage your credentials without having to wake up just... Collection of information ; s direct phone number, email address or other HARMFUL. Charge the facilities i work for through them astronomical rates + 1 855! To texas do n't mean to be harsh but that is how i feel the shiftkey app to on. People 's lives, LLC has a 2.0 Star Rating from 10 reviewers he or she contact! Of going to start now never charged me for this info indicated ACCEPTED... Users and companies will listen to us but that is how i feel utilizing shift! Shift schedule in determining a career and what job an individual is in. Arent Okay, a Guide on how much you want not a healthcare facility or an employer, and not... By the healthcare facility shiftkey connects CNAs, LPNs, RNs and other information so we collection. At + 1 ( 855 ) 744-1445 never charged me for this info assist you 24/7 practices employed websites.
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